Questions
- Was I charged for a failed, errored, or empty response? (Zero Completion Insurance)
- Why did OpenRouter route to an expensive model or provider, and how do I control routing for cost?
- Why was I charged more per token than the price shown on the model page?
- How do I cancel a streaming request, and which providers stop billing when I do?
- Why am I getting a 403: 'your IP address is not in the allowlist for this account'?
- How do I cap my spending and stop runaway usage from coding agents?
- How do I turn off the system prompt in the chatroom?
- How do I turn off text compression (middle-out)?
- Can I create one API key per user with its own spending limit? (Management API keys)
- How does Auto Top-Up work, and how do I turn it on or off?
- Does OpenRouter charge a recurring subscription? How do I stop being billed?
- I used openrouter/auto:free (or auto) and still got charged
- How do I export or download my usage data?
- I was charged for a model that's free elsewhere or during a promotion
- Do my credits expire?
- How do I remove or change my saved card?
- How do I get OpenRouter's Data Processing Agreement (DPA) for GDPR compliance?
- Does OpenRouter Support Data Deletion Requests for Activity Logs?